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Dear hard-working business owner,

ARE YOU LOOKING FOR FRIENDLY, RELIABLE IT SUPPORT BUSINESS IN LEICESTER?

It’s frustrating when your computer system goes down. Your employees can’t work and are growing increasingly unhappy with having to explain to your clients why they can’t deliver what was promised.

Maybe your systems are working but running much slower than they should be. This leads to further employee frustration, downtime and delays in delivering to your clients.

97% Customer Satisfaction Rating
97% customer satisfaction rating

Your precious time is being taken up with complaints. Not just from clients, but from your own staff.

A recent report shows that 32% of workers in the UK said that their workplace IT systems prevented them from doing a good job.

So as well as potentially losing customers, you could see a rise in staff turnover as your employees become more and more disillusioned with their equipment and working environment.

The world of technology is constantly evolving and if your business doesn’t keep up, you may fall behind your competitors who take measures to keep their systems up-to-date.

Your reputation is on the line.

1500 Tickets Successfully Closed Every Month
Over 1500 support tickets successfully closed every month

When you have your IT handled by friendly experts, your staff can focus on doing what they do best, making your clients happy. Your staff will finally feel confident in the technology they use every day, and be motivated to do more and be more.

Knowing your systems are in safe hands means no more wasted downtime or worries about being left behind by your competitors. You will feel relaxed knowing one professional team is taking full ownership of your issue – no more chasing around third parties, explaining what’s wrong for the tenth time.

Having someone on top of every issue that comes up and fixing them before they turn into big, expensive problems means a better night’s sleep for you.

If this peace of mind sounds like something you or your business is missing, you should read on and here’s why…

  • 97% customer satisfaction rating
  • Over 1500 tickets successfully closed every month
  • We’ve worked with Virgin Media, Bam, Mansell and HMRC
  • Managing director listed in the Top 100 Most Influential People in Leicestershire from 2010 – 2017
  • Featured on ITV, BBC, Radio 4 and BBC Radio Leicester
  • 24/7/365 System Monitoring

But this isn’t about us and what we’ve achieved. It’s about YOU and how your business can benefit from expert  IT support services.

97% CUSTOMER SATISFACTION

Feel assured knowing that you’ll receive service of the highest standard. Your satisfaction is our main priority.

ROUND-THE-CLOCK MONITORING

It feels like IT issues always occur at the worst moment, but to us, it doesn’t matter. We’ll be on call to fix any issue, big or small, at any time.

YOU'LL GET A PROACTIVE, NOT REACTIVE, SERVICE

We’ll fix issues you didn’t even know you had before they turn into the big, ugly problems that end up costing you a fortune to resolve.

YOU'LL GET A 6-MONTH STRATEGIC REVIEW

You’ll get more than just IT support. We’ll spend time learning about your business and together form a 6-month plan to tailor your IT to help you reach your business goals.

REPLACEMENT IN LESS THAN TWO HOURS

If one of your computers becomes unusable, we can be onsite to deliver you a working replacement within two hours to keep your downtime minimal.

INDUSTRY LEADING TOOLS

We’ve invested huge amounts in our equipment so you’ll receive a fast and superior service.

OUR PARTNERS INCLUDE CISCO, MICROSOFT & HP

You’ll receive expert support no matter the software and hardware you use.

YOU ONLY PAY FOR THE SERVICE YOU RECEIVE

We’ll monitor your usage and adjust the cost to match your need.

You’re In Safe Hands…

Managing Director Top 100 Most Influencial
Managing director listed in the Top 100 Most Influential People in Leicestershire

  • 97% of our customers are delighted with our service.
  • We successfully solve over 1500 issues every month
  • Trusted by many businesses across Leicestershire, Nottinghamshire, Rutland, Warwickshire and Northamptonshire since 2004.
  • We’ve worked with big names including Virgin Media, Bam, Mansell and HMRC.
  • We’ve been featured on BBC Radio Leicester, ITV and BBC television.

All Your IT Worries Taken Care Of

No longer will you have that nagging worry that one IT issue will disrupt your workday. You will feel safe in the knowledge that any problems that arise will be swiftly and competently dealt with by us.

You’ll feel relieved that everything works exactly the way it’s supposed to.

When would you like your FREE IT assessment?

You’re here right now because you want to:

  • Avoid the frustration of downtime caused by IT issues which hurt both your productivity and staff morale.
  • Feel like all your IT concerns are well taken care of by experts in their field.
  • Have a happy and motivated workforce who feel confident delivering the best service to your clients.

Technology moves fast – don’t get left behind by your competition. Now is the time to get your IT handled.

The next step is easy. Just click on the button below and fill out a small form and one of our friendly team members will call you back to give you your FREE IT assessment.

If you prefer to call us, you can reach us on 0333 202 6365.

Couldn’t we just do it ourselves?

Virgin Media, Bam, Mansell & HMRC
We’ve worked with Virgin Media, Bam, Mansell & HMRC

Maybe you’ve got a go-to person who fixes basic IT issues. It might not be their job but they’re pretty handy… and free! But often they are simply keeping things ‘ticking over’ and not getting to the root of the problem and dealing with it long-term.

Having a dedicated IT support business who do this day in, day out means your issues get fixed faster allowing your staff more time to focus on pleasing your clients – not tinkering with tech.

As well as advanced equipment, we have industry contacts who inform us of upcoming issues (patches, security etc.) that would be difficult for you to find online.

We already have an IT company. Wouldn’t it be a lot of hassle to switch?

We’ve made switching super-easy. Our on-boarding process ensures we take over quickly and smoothly with minimal disruption to your workday.

We’ve never needed it before. Why should I commit to a monthly payment?

You’ll feel assured when you know that when problems do arise, you’ve got friendly experts just a phone call away.

As well as immediately fixing any issues you may have, our proactive support means we resolve issues before they become serious and expensive.

We’re more than just an IT support business. Our 6-month strategic plan involves us learning all about your business and working alongside you to help you achieve your goals.

If monthly payments aren’t for you, we also offer a ‘pay-as-you-go’ plan, where you pay for a minimum of 5 hours upfront. Once that’s used up, you simply pay for another 5 hours.

There’s No Risk In Getting Your FREE IT Assessment

24/7/365 IT System Monitoring
24/7/365 IT System Monitoring

Remember, we’re not asking you to make a decision today. That’s because we want to make 100% sure we’re right for you and your business. That’s why we offer a FREE IT assessment to identify your current IT situation, your machines, software etc.

Once we have all the information we need, you’re free to ask us any questions you may have to help you make up your mind whether or not we can help you. There will be no pushy salespeople. We promise.

There really is nothing to lose. Get your FREE IT assessment today and stop letting IT issues disrupt your productivity and damaging your great reputation with your clients.

Our IT Support Services Aren’t For Everyone…

Featured on ITV, BBC and BBC Radio Leicester
Featured on ITV, BBC and BBC Radio Leicester

We pride ourselves on our premium service. Our team have many years of experience and vast knowledge of all things IT. We’ve spent a considerable amount of money on our equipment so we can give our customers the best possible service.

If you’re looking for someone cheaper, who’ll come out when they feel like it just to tell you to ‘turn it on and off’ then I’m afraid we’re not going to be the best option for you.

However, if you value a quality, thorough service from people who know your systems and your business, then the best place to start is by getting your FREE IT assessment today.

Some Commonly Asked Questions

1) What areas do you cover?

We are based between Leicester and Loughborough and we help businesses all over Leicestershire and surrounding areas resolve their IT problems.

The fastest way to find out if we cover your area is to give us a call on 0333 202 6365.

2) Will we understand all the ‘tech’ terms you use?

Although we’re enthusiastic about all things IT, we are people, not robots. So don’t worry, we are completely jargon-free and explain things in ways everyone can understand.

3) What actually is a FREE IT assessment?

We want to make 100% sure we’re right for you and your business. That’s why we offer a FREE IT assessment. We’ll ask you a few questions about your current IT situation, your machines, software etc.

Once we have all the information we need, you’re free to ask us any questions you may have to help you make up your mind whether or not we can help you.

After we complete the assessment and you’re happy to continue, we can discuss price plans that have been specially built around your needs.

4) How much does it cost?

100%, why not try it yourself on a draft page?

5) How long will the FREE IT assessment take?

It normally takes around 40 minutes, and you can feel free to ask us anything.

6) Do you cover my machines/software?

We don’t restrict what we support. With our tools and partnerships, we will fix and protect anything you have.

7) I don’t like filling out online forms. Can I call you?

Of course. Our friendly team are waiting for your call on 0333 202 6365.

We hope we’ve covered everything here, but if you still have questions, don’t hesitate to call us on 0333 202 6365

We look forward to helping you and your staff get the most out of your IT systems and continue doing what you do best.

David Nicholls

Managing Director – Better IT Limited

5 Productivity-Boosting Reasons To Get Your FREE IT Assessment Today

  • One of our friendly team will call at a time that’s convenient for YOU. The assessment won’t take 40 minutes and you can ask us anything you like and get a jargon-free answer.
  • Technology moves fast. You don’t want to start losing clients and getting left behind by your competition. Today is the day to get your IT handled.
  • No longer will you have that nagging worry that one IT issue will disrupt your workday. You will feel safe in the knowledge that any problems that arise will be swiftly and competently dealt with by us.
  • You’re in safe hands. We’re trusted by many businesses across Leicestershire and Nottinghamshire and 97% of our customers are delighted with our service.
  • Don’t leave your IT systems to chance. Other businesses are benefitting from our friendly, round-the-clock IT support, why not you?

If you prefer to call us, you can reach us on 0333 202 6365.