Most problems can be dealt with as a matter of coarse and through normal conversation.
However, in the unfortunate event that a customer should feel the need to make a formal complaint Better IT Limited has the following procedure;
If there is any claim arising from our obligations under the guarantee, then any such claim should be emailed to firstname.lastname@example.org or a letter sent to:
Better IT Limited, 3-3a Barrow Road, Sileby, LE12 7LW
Alternatively, telephone the company on 0333 202 6365 followed up by email or letter.
The company will commit to responding to any such written request within 5 working days of receipt.
The company will commit to any verbal request within 3 working days.
Better IT Limited